Refund and Cancellation Policy

One-time purchases

Courses are one-time purchases, not subscriptions. There is nothing to cancel and you will not be billed again.

Once started, no refund

Because you get immediate access to our questions, rationales, and lessons, purchases cannot be refunded once you have started using them. You have started a plan when you have done any of the following:

• QBank plan: answered at least one QBank question
• Evaluation Test: started the evaluation
• NCLEX Success Academy: attended a live class, opened a lesson beyond the free preview, or answered a practice question

Refunds for unused plans

If you have not started using your purchase, you may request a full refund within 7 days of purchase.

Unused time

Plans are not refunded or credited for unused days, including if you pass your exam before your access ends.

How to request a refund

Use the contact form and choose "Refund or cancellation", or email support@example.com from the address on your account. Refunds are returned to your original payment method through Stripe, usually within 5–10 business days.

After a refund

Course and community access end when a refund is issued.

Exceptions

We may decline requests that show signs of abuse, such as repeated purchase-and-refund cycles or sharing course content.